877be Privacy Policy — How We Protect Your Personal Data

Introduction

This Privacy Policy ("Policy") describes how 877be ("877be", "we", "us", "our") collects, uses, stores, discloses and protects personal information provided by users ("you", "your", "Player") when accessing or using the 877be platform at 877be.ws, including all games, sports betting services, promotions and related features. This Policy forms part of the 877be Terms and Conditions and should be read alongside that document.

By using the 877be platform, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, please discontinue your use of the 877be platform and contact us at [email protected] to request deletion of any previously collected data.

Our Privacy Commitments

1. Information We Collect

877be collects personal information that you provide directly and information generated automatically by your use of the platform. The following table summarises the main categories of personal data we collect and the primary reason for each:

877be does not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, political opinions, health data or biometric data unless specifically required for responsible gaming intervention (e.g., self-exclusion records) and then only with your explicit consent.

2. How We Use Your Information

877be uses the personal data we collect strictly for purposes that are necessary, proportionate and consistent with our obligations to you as a registered player. Specifically, we use your data to:

• Create and manage your 877be account, verify your identity and age, and maintain account security.
• Process deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods, and maintain accurate financial records.
• Deliver responsible gaming tools including deposit limits, time-out functionality and self-exclusion, and monitor gambling patterns to identify players who may need support.
• Detect and prevent fraudulent activity, money laundering, bonus abuse and any activity that violates our Terms and Conditions.
• Respond to your support requests, process complaints, and communicate account-related information such as policy updates, deposit confirmations and withdrawal notifications.
• Where you have consented, send you promotional offers, bonus announcements and event notifications relevant to your 877be account, including BPL cricket season promotions, Eid offers and Bangladesh-specific sporting events.

3. Legal Basis for Processing

877be processes your personal data only where there is a valid legal basis to do so. The legal bases on which we rely are:

• Contractual necessity — processing required to create and operate your account, process your deposits and withdrawals, and fulfil our obligations under the Terms and Conditions.
• Legal obligation — processing required to comply with anti-money laundering regulations, age verification requirements, fraud prevention obligations and any lawful request from competent authorities.
• Legitimate interests — processing for fraud detection, platform security, product improvement and responsible gaming monitoring where such interests are not overridden by your rights and interests.
• Consent — where we send you optional promotional communications or use non-essential cookies, we rely on your consent. You may withdraw consent at any time by contacting [email protected].

4. Sharing Your Information

877be does not sell, rent or otherwise commercially exploit your personal data. We may share your information with carefully selected third parties only in the following limited circumstances:

• Payment service providers — bKash, Nagad, Rocket, Upay and banking partners receive the minimum transaction data necessary to process your deposit or withdrawal. These providers are contractually bound to use your data solely for payment processing purposes.
• Game technology providers — Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming and Spribe receive anonymised or pseudonymised session data required to operate their games and maintain RNG certification. No identifiable personal data is shared beyond what is technically necessary.
• Regulatory and law enforcement authorities — 877be will disclose personal data where legally required to do so in response to a lawful court order, regulatory request or law enforcement investigation.
• Fraud prevention and security partners — in cases of suspected fraud, money laundering or account compromise, 877be may share relevant data with specialist fraud prevention services to protect the platform and its players.

5. Payment Data and Mobile Financial Services

When you deposit or withdraw funds using bKash, Nagad, Rocket or Upay, 877be receives a transaction reference, the partial mobile number associated with the wallet, and the transaction amount. 877be does not receive or store your full mobile financial service PIN, password or full account number. This data is handled exclusively in the context of verifying and completing your financial transaction and is protected under the same SSL encryption that applies to all data on the 877be platform.

For bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank or Islami Bank, 877be receives payment confirmation data from the bank and records the transaction in your account history. Bank account details provided during a transfer are used exclusively to validate the source of funds and, where applicable, to return funds to the originating account. 877be does not retain full bank account numbers beyond the period required for transaction verification and dispute resolution.

6. Cookies and Tracking Technologies

877be uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device when you access the 877be website. We use three categories of cookies:

• Essential cookies — strictly necessary for the platform to function, including session authentication, security tokens and payment flow integrity. These cannot be disabled without preventing the platform from working correctly.
• Functional cookies — used to remember your preferences such as language, display settings and responsible gaming limits you have set, so you do not have to re-enter them on each visit.
• Analytical cookies — used to understand how players navigate the platform, which pages are visited most frequently and where technical issues occur, so we can improve the user experience. Analytical data is aggregated and does not personally identify individual users.

You may configure your browser to refuse or delete cookies, but doing so may impair the functionality of the 877be platform, including the ability to log in or complete a deposit. 877be does not use third-party advertising cookies or cross-site tracking pixels.

7. Data Retention

877be retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. Account data, transaction records and KYC documentation are retained for a minimum of five years following account closure, in line with standard anti-money laundering record-keeping requirements.

Where you have made a request for erasure of personal data and 877be is not subject to a legal obligation requiring retention, we will delete or anonymise your personal data within 30 days of confirming your identity and the validity of your request. Certain anonymised statistical data derived from your account activity may be retained indefinitely for platform analytics purposes, but this data cannot be used to identify you individually.

8. Data Security

877be implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data at rest, access controls limiting internal data access to authorised personnel on a need-to-know basis, and regular security reviews of our platform infrastructure.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 877be will notify affected players as soon as reasonably practicable. If you suspect that your 877be account has been accessed without your authorisation, please contact [email protected] immediately so we can take appropriate action to secure your account.

9. Your Data Rights

As a registered 877be player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details and a description of your request:

• Right of access — you may request a copy of all personal data 877be holds about you. We will provide this within 30 days of receiving your verified request.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure — subject to legal retention obligations, you may request that 877be delete your personal data. Requests will be assessed and, where legally permissible, actioned within 30 days.
• Right to object — you may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights override those interests.
• Right to withdraw consent — where 877be processes your data on the basis of consent (e.g., for promotional emails), you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

10. Children's Privacy and the 21+ Rule

877be is strictly prohibited to persons under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If 877be becomes aware that personal data has been collected from a user who is under 21, we will immediately suspend the account, delete the associated personal data, and return any deposited funds to the originating payment source. If you believe a minor may have registered an account on 877be, please report this immediately to [email protected].

11. Changes to This Privacy Policy

877be may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations or platform features. When material changes are made, we will update the "Last updated" date at the top of this page and, where the changes are significant, provide notice via email to your registered address or via a prominent notice on the 877be platform. Continued use of the 877be platform following publication of an updated Policy constitutes acceptance of the revised terms.

12. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way 877be handles your personal data, please contact our support team. All privacy-related queries are handled with strict confidentiality and in accordance with this Policy.

Email: [email protected]